Purpose
This Quality Policy establishes Solusions Engineering and Consulting Inc.’s commitment to delivering high‑quality engineering solutions and to maintaining an effective Quality Management System aligned with the principles of ISO 9001.

 

Scope
This policy applies to all activities related to the design, engineering, construction, and support of custom thermal application solutions, including fired equipment and electric heating systems for industrial processes.

Policy Statement
Solusions Engineering and Consulting Inc. is dedicated to providing innovative, reliable, and efficient engineering solutions that enhance value, improve operational performance, and support sustainable industrial practices. Our work is grounded in the principles of ethical conduct, technical excellence, leadership, teamwork, and strong client partnerships.

 

We commit to:

• Delivering products and services that meet or exceed customer expectations for quality, safety, and performance

• Applying advanced engineering technologies and best practices across all projects

• Ensuring the safety and well‑being of all stakeholders through disciplined engineering and robust process controls

• Maintaining a culture of integrity, accountability, and continuous improvement

• Strengthening customer satisfaction through responsive communication and dedicated support

• Developing the knowledge, skills, and collaboration of our team to uphold the highest professional standards

• Continually improving the effectiveness of our Quality Management System

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Responsibilities
All employees, contractors, and partners are responsible for understanding and supporting this Quality Policy. Leadership is accountable for ensuring that quality objectives are established, communicated, monitored, and achieved.

Communication and Review
This policy is communicated to all personnel, made available to interested parties, and reviewed regularly to ensure its ongoing suitability and alignment with organizational goals and ISO 9001 requirements.

 

Authorized by:
Neil Gordon, President
Solusions Engineering and Consulting Inc.
Date: June 2024